Credit Controller (Temporary)

Job Description:

Purpose of Position

Responsible for assigned Owner accounts ensuring funds are collected, accounts reconciled, and Owner queries resolved in a timely manner and ensuring that all collection targets are met to facilitate the successful and smooth running of the Credit Control department and its functions internally and externally.

Tasks and Responsibilities

Maintain regular contact to all assigned Owners, by phone, fax and email all accounts in the designated area to ensure that funds are collected on target and in a timely manner to assist the financial situation of the business;
Ensure that all incoming Owner queries are handled within a strict deadline of 24 hours to provide exceptional customer service;
Be fully knowledgeable on all aspects of the NetJets program and to act as first point of contact for any program queries from the Owners, Prospects, Sales Team, Owner Services and Contracts departments;
Continual assessment of all accounts to minimise company exposure in terms of debt versus deposit; both internally and with contact with Owners;
Build and maintain Owner relationships to facilitate greater efficiency in payment and query resolution;
Arrange and attend meeting with Owners, to resolve issues, identify needs & build relationships;
Maintain regular contact with Sales, Billing, Contracts and Owner Services teams to encourage more effective communication and greater service levels for Owners;
Investigate, manage and resolve all incoming Owner disputes quickly and effectively in order to facilitate the collection of funds;
Cover cash receipting, allocation and any other department duties when necessary to ensure continued efficiencies within the department.

hybrid

Education

Bachelor's in Accounting or Finance

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Service-Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

At least 1-2 years experience in credit control function;
Experience in dealing with demanding clients, high level of customer service;
Preferential experience Great Plains an advantage;
Strong reconciliation skills;
Fluency in Business English (written and spoken);
High Proficiency in MS Office.

Job Ident #: 16866-en_US

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/

Beginning as the first private jet charter and management company, NetJets has led the industry for 57 years. In 1986, they debuted the revolutionary concept of shared ownership. This allows individuals and companies to buy a share of a private business...

Benefits:
As the worldwide leader in private aviation, NetJets strives to create exceptional experiences—that includes the benefits we offer our teams.

Employees have free coverage for Medical, Dental, and Vision benefits, with access to a vast network of nationwide providers. NetJets strives to LIVEWELL and that means taking care of all aspects of your Mind, Body, and Life through our benefit and discount programs.

Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with employer contribution
Wellness Programs
Paid Time Off
Life and Accident Insurance
Voluntary benefits
Generous 401(k) Retirement Plan company match
Short-Term Disability
Long-Term Disability
Legal Plan
Family support resources
A career at NetJets is the whole (benefits) package.

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Job Info

Location

Paco de Arcos, Oeiras, Portugal

Type

Permanent

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/