Summary

Responsibilities

Passenger revenue control

• Collaborate with Commercial teams on user acceptance testing for the new revenue initiatives to ensure no revenue leakage.

• Collaborate with Payment teams on user acceptance testing for the new payment methods to ensure seamless refund process and accurate end-to-end collection reconciliations.

• Carry out audit investigation on passenger sales and interline billings, with a view to detect and recover revenue leakages and/or identify lapses in processes for follow-up actions and prepare audit findings report.

Passenger interline sales

• Timely and accurate processing of interlines billings and various types of rejection billings to/from other airlines according to IATA RAM rules and interline agreements.

• Clearance of revenue accounting system pending errors, as part of internal controls to identify sales anomalies and erroneous sales/ticketing practices.

• Review interline agreements, configure new interline agreements in revenue accounting system, perform testing on the new configuration and deploy it in production environment.

• Address queries to resolve issues relating to revenue accounting operational matters.

• Perform of weekly and month-end closing activities for interline billing and revenue accounting.

• Monitor and ensure assigned revenue accounting suspense accounts are reconciled and accurate.

• Liaise and support of external and internal audit requirements.

• Prepare of audit schedules.

Ad-hoc

• Identifying key processes to improve on to improve efficiency.

• Any other ad-hoc tasks as assigned.

Requirements

• Degree or equivalent

• Proficient in Microsoft Office, including Word and Excel

• Good inter-personal and communication skills

• Self-driven and perform well under pressure

• Well organized and meticulous

• Proactive and able to adapt to a fast-paced environment