Position Summary
The Specialist Training Operations crewmember is tasked with supporting all phases of Orlando Support Campus (OSC) activities on a day-to-day basis in addition to doing so while providing a hospitable experience. Additionally, this person supports company business initiatives under the guidance of the Campus Support crewleaders.
Essential Responsibilities
- Organize and provide all student content, training aids, and Campus information.
- Manage email/phone communication (develop/maintain) for all colleges communications.
- Support all Campus pre, during, and post-event needs.
- Provide classroom setup and support as needed.
- Conducts facilities checks to ensure all equipment is operational and reports facilities repairs needed.
- Develop and maintain tracking documents for classroom equipment inventory.
- Coordinate IT ticket requests needed to support crewmember customer software and/or system access needs for classroom events.
- Leader in Residence event preparation support.
- Support Campus office orders through approved ordering tool as needed.
- Develops and maintains manuals for respective role and review on an annual basis.
- Support cost-efficient efforts through collaboration with operational partners.
- Process trainee payroll as assigned.
- Assist the OSC Admin team with overflow guest registration and breaks coverage.
- Support other OSC departments as requested by crewleader.
- Support new hire orientation experience tasks as assigned.
- Other duties as assigned.
