• Responsible through subordinate supervision the performance of maintenance and related services by Line Service, Aircraft and Avionics Maintenance Technicians, and ensuring that their work meets the technical quality standards.

• Oversees the dispensing of fuel, towing, and positioning of aircraft and the accomplishment of various Line Service functions.

• Plans, recommends and administers staffing, equipment and facility resources of Line Service, Avionics and Aircraft Maintenance Technicians within the Service Center by preparing cost budgets, requisitions, personnel administrative documents and various reports.

• Responsible for the overall operating efficiencies of the maintenance department including Labor Utilization and Billing Efficiency.

• Develops, recommends and implements a variety of work method improvements by observing service work, evaluating techniques, and soliciting recommendations.

• Assists the Scheduler and/or Sales Supervisor in preparing cost estimates and quotations for service work by researching labor and materiel requirements for specific tasks. Ensures service sales proposals to customers are accurate, competitive and compatible with the financial objectives of the Company.

• Responsible for ensuring that Hazardous Materials Handling Standards are met and personal safety equipment is used where required. Ensures subordinate employees adhere to all safety and environmental policies and procedures.

• Reviews customer account status prior to and during maintenance visits to ensure accuracy prior to aircraft departure. Responds to questions concerning any work performed and resolves billing issues.

EDUCATION/ EXPERIENCE:

• Bachelor’s degree in business, Aviation Management, or related field.
• Minimum 8 years of relative aviation experience, preferably in an aftermarket repair/maintenance environment preferred. 

QUALIFICATIONS

• Pilot's license preferred.
• Strong written and verbal communication
• Ability to work in a team environment and collaborate to achieve desired goals and results
• Ability to identify and maintain a high degree of confidentially, when necessary.
• Strong work ethic and sense of urgency, with the ability to manage competing demands and frequent changes in the work environment, while managing time effectively to meet deadlines
• Must be able to obtain and maintain an airport security badge through the local airport authority, if applicable.