We are a leading maintenance, repair, and overhaul (MRO) organization committed to delivering excellence in customer service. Our continued growth is driven by a talented team dedicated to high-quality standards and a culture of respect, well-being, and professional development — all while maintaining a small company feel.

What You Can Expect as a Quality Manager:

This position is responsible to the Quality Control Director for the overall operation of the Quality Department. The Quality Manager holds final authority in the release to service of airframes, engines, propellers, appliances, and component parts. Additionally, this role directs, plans, and defines inspection standards, methods, and procedures in compliance with all applicable Federal Aviation Regulations, manufacturer specifications, and recommendations.

You Will Be ESSENTIAL to Many FUNCTIONS, Including:

• Supervise, mentor, and guide Quality Department team members.
• Foster a positive work environment and promote teamwork and skill development.
• Participate in hiring, disciplinary actions, and conduct quarterly performance evaluations.
• Liaise with the FAA to ensure regulatory compliance.
• Ensure all inspections are properly performed and documented.
• Maintain up-to-date technical data and ensure use of current revisions.
• Oversee calibration and periodic checks of inspection tools and equipment.
• Manage acceptance of incoming materials and airworthiness of externally repaired items.
• Ensure accurate execution and availability of inspection records, reports, and forms.
• Prevent the use of "bogus" or "unapproved" parts through strict procurement procedures.
• Verify proper maintenance log and work order entries.
• Perform other job-related duties as assigned by management.
• Communicate effectively in English (speaking, reading, writing).

• High school diploma or equivalent.
• A&P license (required).
• Inspector Authorization (IA) recommended.
• Valid driver’s license or passport preferred.

Experience:

• Computer proficiency in word processing and spreadsheets.
• Ability to read electrical and structural prints (recommended).
• Customer service experience (recommended).

Your Initiative:

We are seeking a self-motivated team player who thrives in a fast-paced environment. You should be able to meet deadlines, maintain accuracy, and communicate clearly—both verbally and in writing.

Your Sense of Responsibility:

• Enter and maintain data with a high degree of accuracy.
• Coordinate and schedule projects efficiently.
• Ensure clear communication with team members and leadership.
• Adhere to FAA regulations and company policies at all times.
• Maintain a customer-focused approach to all work.

Other Particulars:

Physical Requirements:

• Lift and carry at least 25 lbs.
• Bend, reach, and stoop around aircraft.
• Sit for extended periods at a desk or computer.
• Routinely walk short distances.

Mental Requirements:

• Prioritize and manage department workload.
• Collaborate professionally with others.
• Adapt to new or upgraded software systems.
• Interpret and apply FAA regulations in coordination with FAA personnel.