Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.
As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.
E-Commerce Product Manager
Based in Budapest
Purpose of the position:
The E-Commerce Product Manager will be responsible for understanding customer needs at the core of their travel journey. This role will also entail envisioning objectives, influencing strategic decisions in a complex stakeholder environment, and leading an agile development team to deliver the booking experience of the future. The manager will be working with various parts of the business, from operational and customer experience teams to commercial colleagues. Beyond the customer-facing aspects, the manager will also be responsible for building strong collaborations with third-party suppliers and partners to create a wide range of product portfolio for our customers.
What we offer:
- Base salary and employee bonus scheme
- Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
- Relocation package (if applicable)
- Life insurance
- AYCM sport pass contracting possibility
- Instant impact, from any level of the organisation, exposure to C-suite management
- Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
- True international and multi-cultural work environment, passionate, driven and diverse teams
Responsibilities:
- Responsible for one or more product team(s) including the short and long term roadmap of the team(s).
- Work collaboratively with other disciplines to understand the opportunities and deliver exciting new customer facing features
- Effectively manage a diverse range of stakeholders across the business
- Be involved in Product Discovery and Delivery work streams
- Organize and lead ideation sessions and workshops to drive new and creative ideas for improving revenue metrics and user experience.
- Use Data & Customer Research-led approaches to Identify user needs
- Establish the product vision, business goals, product roadmap and rollout plans, on both yearly and quarterly level
- Prepare and participate in quarterly planning meetings
- Building of business cases and supporting business models to be able to understand and explain the impact of team on the wider business
- Write, review and take responsibility for clear, concise and comprehensive documentation.
- Responsible for data analysis, experimentation, and reporting on their product to drive changes and improvements to the user experience.
- Serve as the product team’s primary contact for information, work prioritization, and decision-making
- Prioritize the product backlog to best achieve goals and missions, based on value, time, and other team dependencies. Ensure the priorities and backlog are clearly communicated to the team
- Create measurable business value through end-to-end delivery of customer-focused digital products.
- Liaise with existing and new 3rd party suppliers and partners on commercial and technical matters with the support of the wider team.
- Drive the growth of the overall conversion, basket value of the booking journey and improve individual product revenue metrics
Requirements:
- Bachelor’s or Master’s degree
- Fluent English (both verbal and written)
- 3–5 years of overall experience with 2+ years of experience in product management, working at high volume (10 to 50k+ daily visitors) e-commerce-based companies.
- Experience in E-commerce or Travel industry is an advantage
- Experience in Google Analytics and A/B testing is a significant plus.
- Experience in working on ancillary products within travel industry is a significant plus
- Passion for test and learn driven Product Management
- Proven ability to lead cross-functional teams towards driving the implementation of new features as well as resolving operational issues
- Ability to prioritise workload effectively and thrive in a dynamic and complex environment
- Clear sense of ownership and maintain the highest quality across the solutions you produce.
- A creative problem solver with a deep curiosity about our business and product.
- Ability to thrive and work in a fast-paced, results driven environment with multiple responsibilities, whilst also taking the time for personal reflection and growth on individual and product skills.
- Ability to creatively solve challenging business/technology issues
- Self-motivated and able to run multiple tasks and deadlines
- Experience in interacting with technical individual contributors. Experience in Agile development is a plus.
- Strong technical understanding and ability to go into details when required
- Strong collaboration and leadership skills
When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.
We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.