IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.
We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.

Department: - Digital
Location: - Gurgaon
Work Mode: - On-site

Job Summary
Primary Responsibilities: Leads/Manages DWP Messaging vertical with 10+ yrs of experience ensuring professionalism and responsiveness, and that the right skillsets are in place. Identify areas of focus and techniques to improve service quality and reduce the overall number of tickets. Identify opportunities to optimize & automate environment. Establish strong working relationships across the business and within IT. Help the other IT teams identify opportunities to improve their service and reliability of systems. Establish and document policies and procedures relevant to the function. This Person will be responsible for leading/managing the Intune vertical.

Key responsibilities and expectations for the position, which include:
- Design and Implementation: Design, implement, and maintain Microsoft Exchange environments, ensuring high availability, performance, and security.
- System Administration: Administer and maintain messaging systems, including Microsoft Exchange, SMTP, and collaboration tools.
- Troubleshooting: Troubleshoot complex messaging issues, conduct root cause analysis, and implement solutions.
- Security and Compliance: Implement security best practices, configure role-based access control, and ensure compliance with industry standards.
- Collaboration: Collaborate with cross-functional teams to integrate messaging solutions with other enterprise applications and services.

Required Qualifications:
- Experience: 10+ years of experience in managing Microsoft Exchange environments or similar messaging platforms.
- Graduation/Post Graduation. 
- Technical Skills: Strong understanding of Exchange architecture, Active Directory, DNS, and network protocols.
- Scripting: Proficiency in PowerShell scripting for automation and management.
- Problem-Solving: Excellent analytical and problem-solving skills, with a proactive approach to challenges.

Good to have:
- Certifications: Relevant Microsoft certifications, such as Microsoft Certified: Exchange Administrator Associate or Microsoft 365 Certified: Enterprise 
Administrator Expert.
- Cloud Experience: Experience with cloud-based messaging solutions, such as Microsoft 365 or Office 365.
- Security Knowledge: Familiarity with email security technologies, including anti-spam and anti-malware systems.

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. 

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxxgoindigo.in). Please report any fake job offer to eco.goindigo.in

At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’