Position Summary:
The Senior Manager, Maintenance Planning reports to the Managing Director, Technical Services and provides strategic leadership and operational oversight for all line and base maintenance planning and scheduling activities across JetBlue’s fleet. This role ensures maintenance requirements are planned and executed in compliance with the FAA-approved maintenance program while supporting safe, reliable, and cost-effective airline operations.
As a senior operational leader, this position drives cross-functional alignment with Engineering, Maintenance, Materials, Maintenance Control, Network Planning, SOC, and Flight Operations. The Senior Manager establishes standardized planning processes, performance metrics, and long-range strategies that enhance aircraft availability, operational resilience, and regulatory compliance, while developing high-performing teams aligned with JetBlue’s culture and values.
Essential Responsibilities:
- Provide strategic direction and governance for maintenance planning policies, standards, and processes
- Lead maintenance planning strategy for line and base maintenance activities
- Ensure all scheduled maintenance requirements are planned and executed within FAA-approved program limits
- Oversee short-term and long-range maintenance forecasts including heavy maintenance inputs
- Represent Technical Operations interests on the Schedule Horizons working group
- Coordinate with Operations and Network Planning to ensure adequate ground time for maintenance
- Maintain Technical Operations Task Guide Standards and coordinate tri-annual updates
- Collaborate with Engineering and Reliability to align maintenance plans with ADs, SBs, and fleet initiatives
- Monitor KPIs and drive continuous improvement through data-driven planning decisions
- Lead, mentor, and develop Maintenance Planning teams and leaders
- Promote a strong Safety Management System (SMS) culture
- Plan for and manage Maintenance Planning manpower, facility, information technology, and system requirements.
- Take a significant role in the development of crewmembers to support the engagement, growth, goal achievement by establishing clear performance expectations and accountability for Crewmembers, and lead daily Crewmember coaching sessions.
- Other duties as assigned
