AtEmirates Group, we connect the world through our global hub in Dubai, ensuringour customers always ‘Fly Better.’ As one of the most recognised and admiredbrands globally, we’re driven by innovation and excellence. Join us as a Senior Shop Assistant and experience a fast-paced, multicultural environment where your ideasand expertise will help shape the future of aviation. Here, you’ll growalongside professionals from diverse backgrounds, contributing to our sharedsuccess and making your span on a global stage.

As a Senior Shop Assistant you are required to contribute to the revenues and profits of the shop operations. Assist customers in their choice of purchases and ensure all company standards are being adhered to.

in this role, you will:

• Responsible for achieving annual sales targets based on revenues and profits in souvenir shops located within the UAE
• Produce weekly and monthly sales reports to determine fast selling and slow selling lines so that the correct amount of product is in the shop at all times. Be aware of Key Performance Indicators which will drive the business forward.
• Become familiar with all systems relevant to the souvenir shop including Touche Point of Sale, Iprocurement Oracle and pivot table spreadsheets.
• Control the monthly stock takes so that an accurate inventory of product is maintained and reported to the Finance department.
• Take responsibility for the aesthetics of the shop; be aware of best sellers and how the position of their location can influence sales accordingly.
• Responsible for the security and safe keeping of the products, cash and all shop elements.
• Be aware of customers expectations at all times and maintain a strong knowledge of all product lines.
• Have a strong awareness of quality control so that damaged product does not find its way on to the shop floor.

To be considered for the role, you should have excellent communication skills in both written and spoken English. Any other languages would be an advantage. Has to have good knowledge of the airline industry, Sports events and retail in general. Should have a friendly demeanour and good inter-personal skills. There must be an ability to work unsupervised in a busy environment. Should be Proficient in MS Word and MS Excel and experienced with retail Point of Sale systems.

AtEmirates Group, we’re committed to providing our employees with opportunitiesto grow and develop their careers. If you’re looking for a challenging andrewarding opportunity, apply today and join our team!

You will be paid an hourly rate working 42 hours per week, Monday to Friday.

You will have access to the Emirates Platinum Card, offering you discounts and special offers at over 600 retailers, hotels, restaurants, and service providers.