Position Summary:
The Supervisor Quality Control monitors, schedules and delegates inspections on JetBlue Airways’ aircrafts, engines and components as required by routine and non-routine work cards and required inspection items. The Supervisor also monitors schedules and delegates with the receiving inspectors and the Heavy Maintenance Quality Reps.
Essential Responsibilities:
Delegates, assists and follows up on all assigned inspections
Supervises borescopes of all JetBlue engines on and off the wing
Supervises Aircraft part and tool receiving inspection process
Supports schedule and supervises Heavy Maintenance Quality Control Reps at 3rd party maintenance, repair and overhaul (MRO) providers throughout the country and overseas
Performs on the job training to develop the Quality Control Department
Develops and monitors the Quality team schedule for manpower and overtime requirements
Schedules inspections and manpower to cover out of station Quality control work and out of service aircraft recovery
Monitors Quality Control and Maintenance for correct compliance of work scope
Other duties as assigned
High School Diploma or General Education Development (GED) Diploma
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
Three (3) years of inspection experience on commercial aircraft
Non-Destructive Testing (NDT) Level 1 Certification in the following disciplines is preferred: Eddy Current, Fluorescent Penetrant and Ultrasonic Inspection
Three (3) years of commercial aircraft maintenance or quality management experience
Able to understand aircraft structural repair manual (SRM) for damage mapping
Possess and maintain a valid Driver License and a record that meets JetBlue Airways’ insurance standards
Able to travel to out stations or non- maintenance cities when called to do so
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
Associate’s degree in the field of Aviation and Management
Engine borescope experience
Certified Level 1 or Level 2 in Non-Destructive testing (NDT) in Eddy Current, Fluorescent Penetrant and Ultrasonic Inspection
Five (5) years inspection experience on commercial aircraft; Airbus experience preferred
Five (5) years of Lead or Supervisor experience in commercial aviation
Proficient in engine borescope
Proficient in detailed aircraft damage mapping and SRM usage
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
Computer and other office equipment
Olympus and GE borescope equipment
Various Precision Measurement Equipment
Non-Destructive Testing Equipment
Aircraft test equipment
Lift trucks, snorkel lift, boom lift, ladders and tractor
Reflective safety vest, eye and ear protection
Work Environment:
Outdoors on aircraft ramp side and /or the hangar
Travel to support MRO’s and outstation monitoring as assigned
Ability to work rotating shifts and/or days off as required
Flexible schedule required
Physical Effort:
Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently. (Heavy)