• Lead the transformation related activities of the assigned function including, but not limited to, formulation of Strategy, yearly initiatives and KPIs.
• Lead end-to-end design and execution of critical special projects in collaboration with Head of Transformation & Strategy and Business Heads to enhance revenue, improve Hub flows, achieve excellence, and drive Air India’s transformational goals.
• Manage the Project Management Office (PMO) across the commercial function and oversee the relationship management with external partners at a mid-management level.
• Lead the development of the overall short-term and long-term functional strategies, contributing to the turnaround of spanet positioning and share, financial performance, brand perception, and customer preferences (Load Factor).
• Support the Business Heads in execution of critical Transformation initiatives.

Strategic Planning and Execution

• Lead critical cross-functional projects from conception to execution, collaborating with the Head of Transformation & Strategy and respective Business Heads to ensure alignment with strategic objectives and drive excellence in project delivery.
• Lead the development of respective functional strategies, working closely with the Leadership Team and Functional Heads to identify opportunities for growth and optimization.

Project Management and Implementation

• Manage the PMO activities across the function, ensuring effective project governance and risk management.
• Lead the development of detailed transformation plans for special projects, including defining key initiatives, milestones, timelines, and resource allocation.
• Collaborate with internal stakeholders to prioritize and execute transformation projects effectively, ensuring alignment with organizational goals and objectives.
• Monitor project progress, identify potential risks or roadblocks, and implement corrective actions to ensure successful and timely project execution.

Stakeholder Engagement and Communication

• Build and maintain relationships with external partners at a mid-management level, fostering collaboration and driving mutual business objectives.
• Communicate project updates, progress reports, and strategic insights to the Lead of Transformation & Strategy and other relevant stakeholders, highlighting achievements and addressing challenges proactively.

Operational Excellence and Process Improvement

• Lead initiatives to improve operational efficiency and effectiveness within the Transformation & Strategy department, focusing on process optimization and best practices.
• Conduct regular reviews and analysis of performance metrics and KPIs to identify areas for improvement and drive continuous improvement efforts.

Team Leadership and Development

• Manage and mentor a team, providing leadership, guidance through clear goals, expectations and performance standards, and support to drive innovation, change management, and performance excellence.
• Conduct regular performance evaluations, provide feedback, and support professional development opportunities for team members.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Team Management

Strategic Thinking & Problem-Solving

Analytical Skills

Project Management

Attention to Detail

Industry Knowledge

Business Acumen

Communication Skills

Internal Interfaces

Commercial & Other AI Department Heads

• Collaboration on special projects strategies and execution.

External Interfaces

Partners, Industry Stakeholder, Regulatory Authorities

• Collaboration on special projects strategies and execution to create value for the organisation.

Minimum Education Requirement

• Bachelor’s/Master’s degree in business administration, management, strategy, or a related field.

Minimum Requirement

Desired

Experience

• 4-6 years of relevant experience in project management, strategy development, or transformation roles.

• 6+ years of relevant experience in strategic planning, transformation, or related roles within the aviation industry or a comparable sector.