Job Description

What can you do for us?

• Responsible to process all Duty Travel Requests by AirAsia employees which includes flight and accommodation requests 
• To ensure that the requests are processed on a timely basis based on the Service Level Agreement
• Support and coordinate staff visa request with authorized agent(s).
• Liaise with third party agents on commercial flights (Non-AirAsia flights) if required 
• Ensure hotel invoices related to Duty Travel expenses submitted to Oracle/manually received are approved within T+3 upon receiving.
• Conduct thorough preparation and meticulous review of hotel contracts, specifically focusing on annual renewals and negotiation processes
• Provide post working hours and weekend support to all AirAsia employees including public holidays for urgent Duty Travel requests
• Provide backup for other members of the Duty Travel team and other ad hoc duties assigned by Duty Travel and Accommodation Team Lead / Manager. 

What We Are Looking For? 

• Minimum Diploma/Degree in any field
• Candidates that have experience with Navitaire, Travel OTA, Oracle is an added advantage
• Possess good personality skills such as critical thinking, fast learner and good interpersonal skills.
• Proven experience in problem solving, dealing with ambiguity, and organizational agility
• Effective in cross-department collaboration
•  Ability to effectively communicate with end users and peers on how the software application can assist in supporting their need
• We welcome candidates who always think out of the box, a problem solver, detail oriented, positive personality and must have solid written and verbal communication skills
• Expecting candidates to be able to travel (we are in an airline industry!)