• High School Diploma or General Education Development (GED) Diploma
• Two (2) years of relevant operational experience
• Proficient with Microsoft Office Suite
• Thorough understanding of Comply 365 (Manual & Manual Supplements) and Federal Aviation Regulations (FAR) Part 117
• Demonstrated knowledge in Crew Services and SOC operational policies, procedures, and systems
• Strong written and verbal communication skills
• Strong organizational skills and detail oriented
• Excellent coaching skills and the ability to motivate and mentor students
• Project management skills and ability to manage multiple projects simultaneously
• Proficient with Microsoft Office Suite with an emphasis on developing PowerPoint presentations
• Candidates must demonstrate Presentation Design, Communication, and Facilitation skills in a work sample assessment.

• Ability to work independently
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor’s degree or higher
• Minimum of three (3) years of airline operations experience within Crew Services
• Experience in JetBlue Crew Services operations
• On the job training instructor (OJTI)
• Prior instructional or teaching experience
• Experience in curriculum design or development
• Familiarity with adult learning principles and methodologies

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Well-groomed and able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:

• Computer and other office equipment

Work Environment:

• Normal Office Environment

Physical Effort: 

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (sedentary)

Compensation:

• The base pay range for this position is between $64,350.00 and $89,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.