Build an Aviation Career You’re Proud Of

We’re committed to the quality of work we do at every level. You’ll achieve more with us through our training, high standards, and focus on preparation. Help us set the bar high across our entire organization so we can keep making an impact on the aviation world.

You’ll be able to take part in exceeding customer expectations and play a vital role in ensuring the reliability of aviation repair and maintenance through preparation.

As a Sr. Quality Analyst, you’ll have the responsibility of initiating and completing internal and external quality audits (including regulatory and customer audits), the analysis of data, root cause corrective action program, and investigating all warranties

What you’ll do:

• Lead warranty and customer complaint investigations to validate findings and work with the team to identify the process root cause and systematic preventive measures which commensurate with the findings.
• Manage internal audits to include scheduling, performance and reporting out of internal and external vendor audits to ensure compliance.
• Manage improvement plans to include initiating, assigning, following up, validating effectiveness and closing out corrective and preventive action request from all sources of findings.
• Support the Quality Manager with hosting customer and NADCAP, FAA, EASA, CAAC, etc. Audits.
• Complete Customer mail-in audit questionnaires, as requested.
• Review and validate new process equipment and capabilities.
• Review and validate self-evaluation of new product capabilities to ensure compliance with all technical and regulatory requirements before adding to capability listings and /or releasing first articles to return to service.
• Review and approve operation routers, technical plans and special process parameters, etc. 
• Review each revision of the OEM Manual. 
• Submit Document Change Requests for any revision changes that impact current capabilities. 
• Perform analysis of metric data to present trends and identify opportunities for improvement. 
• Initiate and assign Preventive Action Requests to correct negative trends. 
• Responsible for following internal quality system procedures and internal work instructions. 

Position Requirements:

• 2 or more years of experience in a chemical processing, industrial or aerospace environment.
• Previous experience working with company instruction, company process, quality and original equipment manufacturer manuals.
• Proficient in selection and application of statistical techniques. (e.g., measuring KPI’s)
• Knowledge or experience in NADCAP, ISO & AS quality management systems.
• Thorough knowledge of NADCAP certification requirements and other regulatory bodies like FAA, EASA, CAAC, and UK CAA.
• Ability to read, understand, and interpret blueprints.
• Must be authorized to work in the US.
• Ability to communicate in English effectively.
• 2+ years of demonstrated ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
• 2+ years in problem-solving, root cause analysis, and process improvement experience.
• Previous experience in having to assess options, weigh risks, and implement solutions that align with organizational goals.
• Proficient in preparing reports, documentation, and correspondence with clarity and accuracy.

Preferred Characteristics:

• Strong leadership, interpersonal and project management skills.

• Excellent interpersonal and verbal communication skills, with the ability to present ideas clearly to diverse audiences.

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100 company match; up to 5 vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities