WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job? The adventure begins right here, with you, at SITA.
Please submit your resume written in English. Thank you.
ABOUT THE ROLE & TEAM:
The Sales Account Manager is responsible for managing existing accounts and developing new business opportunities to sell SITA products and solutions. The role is primarily focused on airports, airlines, and government customers, while also exploring opportunities in adjacent transportation sectors such as maritime, land, and rail. The objective is to generate a strong sales pipeline and achieve sales targets in line with SITA’s sales KPIs.
Reporting to the Sales Account Director, this role is part of the LAT South Territory and is responsible for the Passenger, Baggage, Airport, and Government portfolio.
What you will do:
- Map and develop profiles of existing and prospective accounts.
- Engage accounts to generate, retain, and close business opportunities.
- Achieve sales targets through selling, upselling, and cross-selling. Outbound outreach, consultative, and influence-based techniques may be used. Travel may be required.
- Work with Marketing on lead-generation and spanet-development initiatives to raise awareness of SITA’s brand and solutions.
- Develop strong knowledge of SITA products, solutions, and sales programs (e.g., Challenger Program).
- Keep the opportunity pipeline and sales forecast in Salesforce up to date weekly, including key notes and discussions.
- Maintain accurate customer and prospect contact data in Salesforce (CFF Contacts, Marketing Contacts, etc.).
- Prepare weekly English reports for a GEO-wide audience, highlighting priorities and support needed to close deals.
- Support the GEO Cash Collection team with cash collection and billing inquiries, as required.
- Assist the GEO Delivery and Support teams in resolving conflicts and complex decisions, as needed.
Qualifications
ABOUT YOUR SKILLS:
- 4-6 years sales experience, preferably within air transport industry (ATI) or technology sector.
- Proven successful track record of achieving/exceeding sales targets.
- Experience in building up client relationships and business development over the phone and including face to face meetings
- Generating & closing new business opportunities as well retention business.
- Ability to work with other business areas to identify/qualify opportunities.
- Support collaborative activities across BU’s to identify resource and investment needs.
- Knowledge of legal implications and of the structure of contract with Client.
- Knowledge of financial management.
- Bilingual fluent in English and Spanish, Portuguese a plus
- Location based in Chile
Nice to have:
- Knowledge of network and connectivity products
- Government account management experience
- Experience using salesforce platform
- Portuguese language
WHAT WE OFFER
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
🏡 Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers)
⏰ Flex Day: Shape your workday to suit your life and your plans.
🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.
🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health – a personalized, proactive platform to support diverse wellbeing needs.
🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌 Competitive Benefits: Access competitive benefits tailored to the local spanet and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
